1. Introduction
ProfileLab ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-powered dating profile enhancement services.
2. Information We Collect
Account Information
- Email address and password (for account creation)
- Profile information (name, preferences)
- Google account information (if using Google sign-in)
- Payment information (processed by secure third-party providers)
Content You Upload
- Photos you upload for enhancement
- Dating profile text and prompts
- Conversation screenshots for reply suggestions
- Preferences and settings
Usage Data
- Service usage patterns and feature interactions
- Device information (browser type, operating system)
- IP address and location data
- Analytics and performance data
3. How We Use Your Information
We use your information to:
- Provide Our Services: Process your photos with AI, generate profile suggestions, and provide conversation assistance
- Improve Our AI: Train and refine our algorithms to provide better results
- Account Management: Create and manage your account, process payments, and provide customer support
- Communication: Send important updates, security notifications, and marketing communications (with your consent)
- Analytics: Understand usage patterns to improve our services
- Legal Compliance: Meet legal obligations and protect against fraud
4. AI Processing and Photo Handling
When you upload photos for enhancement:
- Photos are processed using advanced AI algorithms to improve quality, lighting, and composition
- Processing occurs on secure servers with industry-standard encryption
- Original photos and enhanced versions are stored securely for your account access
- We do not use your photos to train AI models without explicit consent
- Photos are not shared with third parties except as required for processing
- You can request deletion of your photos at any time
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your data only in these limited circumstances:
- Service Providers: Trusted third parties who help us provide our services (cloud storage, payment processing, analytics)
- Legal Requirements: When required by law, regulation, or legal process
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you explicitly consent to sharing
- Safety: To protect the rights, property, or safety of ProfileLab or others
6. Data Security
We implement comprehensive security measures:
- Industry-standard encryption for data in transit and at rest
- Secure access controls and authentication
- Regular security audits and updates
- Limited access to personal data on a need-to-know basis
- Secure deletion of data when no longer needed
7. Data Retention
We retain your information for different periods:
- Account Data: Until you delete your account or request deletion
- Photos and Content: Until you delete them or close your account
- Usage Data: Up to 3 years for analytics and service improvement
- Payment Data: As required by law and payment processors
- Legal Requirements: As required by applicable laws and regulations
8. Your Privacy Rights
Depending on your location, you may have these rights:
- Access: Request information about the data we have about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal data
- Portability: Request a copy of your data in a portable format
- Restriction: Limit how we process your data
- Objection: Object to certain types of processing
- Withdraw Consent: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@profilelab.com
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through appropriate safeguards such as:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions by competent authorities
- Certification schemes and codes of conduct
10. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website performance and usage
- Provide personalized experiences
- Enable social media integration
You can control cookie preferences through your browser settings.
11. Third-Party Services
Our service integrates with third-party providers:
- Google: For authentication and analytics
- Payment Processors: For secure payment processing
- Cloud Services: For data storage and AI processing
- Analytics Providers: For usage analytics and optimization
These services have their own privacy policies that govern their data practices.
12. Children's Privacy
ProfileLab is not intended for users under 18. We do not knowingly collect personal information from children under 18. If we discover such information has been collected, we will delete it immediately.
13. California Privacy Rights (CCPA)
California residents have additional rights under the CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information (we don't sell personal information)
- Right to non-discrimination for exercising privacy rights
14. European Privacy Rights (GDPR)
If you're in the European Economic Area, you have rights under the GDPR including the rights mentioned in section 8. Our lawful basis for processing includes:
- Contract performance (providing our services)
- Legitimate interests (service improvement and analytics)
- Consent (marketing communications)
- Legal obligations (compliance requirements)
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or through our service. Continued use after changes constitutes acceptance of the updated policy.